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Cyberhost.in Cancellation, Termination & Refund Policy



Cancellation, Termination & Refund Policy

Customers can cancel and terminate their subscribed services any time by a cancellation request through the customer account in our website or support ticket system or by sending a canellation request through e-mail to support @ cyberhost.in. Cancellation request sent through email has to come from e-mail ID provided in the customer account with us. For service subscriptions older than 30 days, refund will be provided only on a case-to-case basis. We will issue full refund of amount paid in case of cancellation of a newly purchased service within the cut-off period as mentioned below. For service cancellations beyond the cut-off period, no refund will be issued. All refunds will be issued in the same mode of payment through which the Invoice was paid.

  • Domain name registration - Full refund will be issued if cancelled within 3 days from order confirmation and payment
  • Shared hosting services - Full refund will be issued if cancelled within 15 days from order confirmation and payment
  • Virtual Private Server Hosting (VPS Hosting) - Full refund will be issued if cancelled within 7 days from order confirmation and payment.
  • Dedicated Server Hosting - Full refund will be issued if cancelled within 3 days from order confirmation and payment
  • SSL Certificates - Full refund will be issued if cancelled within 30 days from order confirmation and payment

 

 



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